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Vice Pres - George Fish
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Points To Consider When Choosing A Contractor

1. Know your contractor. A frequent problem is "fly-by-night" contractors who take deposits before starting work or final payments before finishing. Check with local, state, and national contractor associations to see if they have memberships. Members of the WCRCA have to prove they have been in business for at least one year and are in good standing with local, state and national regulatory commissions.

2. Beware of repair businesses or individuals or individuals who solicit door to door, arrive in unmarked vehicles, have a post office box or temporary address, claim they are from another county or state and are in the area solely to help hurricane victims, or offer to work for you only if you secure the necessary permits.

3. Check on the contractor's address and license by calling the Florida Department of Professional Regulation at 1-800-342-7940, or the Hillsborough County Building and Zoning Department.

4. To find out if complaints have been filed against a contractor, call the Florida Department of Agriculture and Consumer Services at 1-800-HELP-FLA (1-800-435-7352), the Florida Department of Professional Regulation at 1-800-342-7940, or the Hillsborough County Building and Zoning Department.

5. Check with local suppliers. An established contractor with a reputation for using quality materials and paying bills on time is more likely to do quality work.

6. Ask for and check references of previous customers.

7. Avoid a contractor who requires advance payment. Arrange to pay after work is completed, or in regular payments.

8. Obtain a notarized waiver of lien to ensure you do not pay twice for the work or supplies.

9. Get at least three estimates. Be certain the estimates are itemized and for the same work. Variations in the proposals should be noted.

10. If you are processing a loan for the repairs, comparatively shop for the best terms and rate of interest. If money is to be obtained from insurance payments, be certain when those funds will be available.

11. Do not sign the work completion certificate until all work is completed to your satisfaction.

12. Avoid paying cash.

13. Have a written contract for your repairs and understand it before you sign. A contract should include, at a minimum, the following:

» It should be specific about the work to be done and the exact type of materials used.

» "Change orders" may be more expensive than you anticipate. If a change is made during the project, the contract should be amended showing the change, the cost of the change, and be initialed by both parties.

» The contract should be specific concerning the terms of payment. If the project is large enough, the payment may be made in "draws." That is, a typical payment of 25 percent of the contract amount is made after 25 percent or more of the work has been completed, and so on. At the final payment, a 10-percent retainer is sometimes held until a thorough final inspection has been made.

» Any warranties or guarantees of workmanship and materials should be explicitly stated in the contract. Be sure of the duration and what is covered.

» The contract should show a beginning date and a final completion date. If a penalty assessment is stated for failing to meet the completion date, the amount of the penalty should be stated and how it is to be assessed.

» The contract should specify that the contractor is to obtain all permits or variances, carries full insurance on all employees and "subs," releases you from all liens, and provides for a proper cleanup. Make certain you obtain a "release of lien." To obtain a pamphlet summarizing Florida's Construction Lien Law, call the Florida Department of Agriculture and Consumer Services at 1-800-HELP-FLA (1-800-435-7352) or 1-904-488-2221 (out of state).

» If the contract is on a "cost plus" or hourly basis, get a written estimate and, if possible, a "ceiling."

14. Some home improvement or repair contracts may be canceled without penalty or obligation by midnight of the third business day after signing. They are:

» Those signed at a place other than the seller's normal place of business, unless you requested the specific product or service.

» All door-to-door agreements, except for emergency home repairs. » Those paid on an installment basis. If you have problems with a contractor, try resolving your disputes first with the company that sold you the service.

If you are not satisfied, try contacting the Hillsborough County Consumer Protection Section at 272-6750.

Above information was taken from the Hillsborough County Website @ www.hillsboroughcounty.org. Any changes are made in bold.